Frequently Asked Questions
Q: What time are the rafting trips?
A: The Slocan River Facchina Rapids Whitewater trip is offered at 10am and 2:30pm. The Scenic Float trip is offered at 9:30am.
Q: Where do we meet for the rafting trips?
A: Come to our office at the Prestige Marina (701 Lakeside Dr.) 15 minutes before your scheduled trip time. Here you will check in and be greeted by one of our guides.
Q: What payment methods are accepted?
A: When booking over the phone or in person we require a credit card number to hold your rafting reservation, but no charges are put through until we see you at our office. Then you can pay with cash or debit; or, have your credit card with you and it will be processed at that time. When booking online you pay when booking.
Q: What else is there to do in the Nelson area?
A: The Nelson and Kootenay Lake region is one of the best places for outdoor recreation in British Columbia. Try swimming and relaxing at one of the many sandy beaches, kayaking on the West Arm of Kootenay Lake, hiking up Pulpit Rock (a local favourite), soaking at Ainsworth Hot Springs, taking a Zipline or Helicopter tour, fishing for trophy size Rainbow Trout, mountain biking world class trails or walking historic Baker Street and enjoying a java at one of the eclectic coffee houses.
Q: What do I need to bring for rafting?
A: For the Scenic Float Tour bring yourself and a smile. Dress for the weather of the day, bring sun screen and a camera. We provide the life jacket and an extra rain coat if necessary. For a whitewater trip wear your bathing suit under your street clothes and bring a towel – that’s it. We provide the rest.
Q: What if it’s raining?
A: Whitewater rafting trips in Nelson, BC go rain or shine. We’re dressed to get wet from head to toe. Float trips aren’t that much fun in the pouring rain, but we’ll do it! Or, we can reschedule and hope for sun the next time.
Q: Do I need to know how to swim?
A: Float Trippers don’t need to know how to swim – we’ll do our very best to keep you in the raft on this gentle tour. For the Slocan River Whitewater swimming skills are good, but not essential.
Q: Do I need experience?
A: The Slocan River Facchina Rapids whitewater tour is perfect for beginners and paddlers of all shapes and sizes. Children age 5 and up are welcome. You will receive a full safety briefing providing all the information you need for your first time rafting.
Q: What qualification do the guides have?
A: Nelson Whitewater Rafting Company is a member of the British Columbia River Outfitter’s Assocation (BCROA) – a leading body for guiding certification and outfitter regulation. Our guides are BCROA certified and are trained and certified in first aid.
Q: How are whitewater rapids graded?
A: Class I means flat moving water and Class VI is a waterfall that you don’t want to go over. Class II & III (Slocan Whitewater) provide great fun for all abilities.